Estimated delivery times and prices are determined by our Third Party Providers who sell them. The charges and estimated delivery times vary depending on the retailer's location, the destination country and the selected delivery method (standard or express where available).
The delivery cost of each product is displayed on each individual product page. We try to ensure all delivery charges are included in the price, but some products carry an additional delivery surcharge fee. This occurs when either when the weight of the product exceeds the courier allowance, or when the delivery address is to an exceptional location that is hard to reach. We would contact you as soon as possible if either case was applicable to your order, and you can choose whether to proceed with the order or to cancel it.
Items purchased from Azura Runway are eligible for a full refund if returned within 30 days of purchase. A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.
SWIMWEAR & LINGERIE
Please try on over underwear for sanitary reasons. Do not remove protective slip.
TOPS & DRESSES
Please be careful of makeup or deodorant rubbing off on the garment.