Openness and Transparency

Azura Runway is committed to protecting your privacy and upholding your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By using this website or providing personal information, you consent to our collection, use, storage, and disclosure of that information as described in this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information or an opinion about an individual whose identity is apparent or can be reasonably ascertained. The information we may collect includes your:

• Name, address, email, and phone number
• Date of birth
• Billing and shipping information
• Payment details (processed securely through third-party gateways)
• Credit-related information, where relevant to applications or guarantees

Credit information may include your repayment history, type and amount of credit sought, defaults, court proceedings, or information from credit reporting bodies. We only collect credit-related information when necessary for legitimate business purposes.

2. How We Collect Information

Azura Runway collects personal information lawfully, fairly, and in ways that are not unreasonably intrusive. Where possible, we collect information directly from you when you:

• Make an enquiry via email, phone, or our website forms
• Visit our websites or social channels
• Purchase a product or subscribe to our newsletters
• Apply for employment or partnership opportunities

We may also receive your information from third-party partners who assist in providing products or services, provided they inform you at the point of collection.

3. How We Use Your Personal Information

We collect and use your personal information to:

• Provide and deliver products or services you request
• Manage orders, payments, and shipping
• Respond to your enquiries and support requests
• Perform identity or credit checks, where necessary
• Conduct internal business operations and data analytics
• Communicate marketing offers, updates, and promotions (unless you opt out)
• Comply with legal obligations or respond to lawful requests

4. Disclosure of Personal Information

Azura Runway may disclose your information to:

• Service providers and logistics partners assisting in our operations
• Third-party vendors providing marketing, analytics, or payment processing
• Any entity authorised by you to receive the information
• Government or regulatory authorities when required by law

All disclosures are made in accordance with the Privacy Act and only to the extent necessary to perform our business functions.

5. Access and Management

You may request access to, or correction of, your personal information held by Azura Runway at any time by contacting our customer service team. We take reasonable steps to ensure your information is accurate and up to date.

We store information securely and protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.

6. Opting Out of Marketing

You may opt out of receiving marketing communications from us at any time by emailing unsubscribe@azurarunway.com. Unless you opt out, your consent to receive marketing remains in effect.

7. Cross-Border Disclosure

Azura Runway may transfer personal information overseas to fulfil orders or support business operations. Reasonable steps are taken to ensure recipients comply with privacy standards consistent with the Australian Privacy Principles.

8. Website Data and Cookies

Our websites may use cookies to enhance your browsing experience and personalise content. Cookies help us understand user preferences and improve functionality. You may disable cookies in your browser, but this may limit site performance or certain features.

Transmission of information over the internet is not always completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.

9. Contact Information and Complaints

If you have questions, wish to access or correct your data, or lodge a privacy complaint, contact us at:

Email: cs@azuraconsult.com
A senior member of our team will review your enquiry within 5 business days and respond in writing outlining any actions taken.

10. Policy Updates

We may update this Privacy Policy from time to time. Any amendments take effect immediately upon posting on our website. Please check this page periodically for updates.

Azura Runway is a brand owned and operated by Azura Consulting Pty Ltd (ABN 30 617 598 651).